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Please report your lost or stolen card immediately at one of the following phone numbers:
During Business Hours
Call us at (800) 464-3150 (Monday to Friday, 8:00 AM – 5:00 PM)
After Hours & Holidays
Call us at (800) 523-4175
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- Main Toll-Free Number: (800) 464-3150
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IMPORTANT: This is NOT a secure form. Please DO NOT include personal and sensitive information such as account numbers, SSNs, Date of Birth, etc on any Contact Us forms within the FOCUS Bank site. If you must send personal and sensitive information electronically, please ask us about our secure mail service.
